SERVICE AND QUALITY
We are a service-oriented company. It is our goal to provide high
caliber analytical work in a timely fashion.
We understand the value of our client's time. We strive to complete our analyses on
the due date. Normally the final report and invoice are printed and mailed out the same day that the analysis is finished
and results are phoned, FAXed, or e-mailed.
Our QA/QC program was developed through years of experience in the industry. It is
second to none. Our customers are more than welcome to visit the lab and review the QA/QC program and records at any
time. A complete Statement of Qualifications (SOQ) is available on request.
As questions regarding analyses may arise long after an analysis has been done, our data
files are kept in perpetuity. Normally, FRS archives the samples themselves for one year, but samples will be held longer
or returned to the client upon request.